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Technology

Here's a quick glimpse of what we are currently working on. A brand new Hotel Butler for Google Assistant. Currently, this service is still in beta testing but we are looking to release it within the next few weeks. It will have all the features that our Hotel Butler for Alexa has. Additionally, we are working on brand new features for Alexa that will also...

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Today we release the admin feature that will allow the hotels to enable/disable features and Alexa's response in real-time. If the video below we show how easy it is to enable the wifi feature and update the response text. So get rid of those old index cards and printing out the passwords on paper. Let our hotel butler handle it. ...

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We know that sometimes hardware or appliances break and need fixing. With this latest feature guests can submit an issue directly to maintenance. As always guests have the option to go through the guided process by just asking for help or by telling hotel butler what the issue is:   Alexa, ask Hotel Butler to fix my heater   We think this is a much needed service and are...

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Continuing with the help feature, guests have also the option of asking for help by accessing hotel butler's specific feature. In video we show how guests can order Room Service through the help process.   Alexa, ask Hotel Butler to help me with Room Service   We think our help feature will improve user experience and make it easier for guests to do ordering....

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Today, we release our newest help feature for guests who aren't familiar with how to ask hotel butler in order to get what they need. This feature will guide them through all our other features we currently support and give example commands of how to ask the hotel butler.   Alexa, ask Hotel Butler for help   In this video we go through the help feature to get the car ready for...

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Ordering your favorite meal directly from the room has never been easier. Your guests can now order from your restaurant menu or customize their orders through our Butler service.   Alexa, ask Hotel Butler to make me a grilled chicken cesar salad   We think voice activated devices are the next big thing not just in home and hotels but also in other food ordering places. We want you...

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For many hotels that provide the luxury to have the car ready for their guests before coming downstairs, we have added this feature. Personally, I find this to be very useful since it eliminates the wait time for your guests to get their car. The staff can always be a step ahead and provide the best service for hotel guests.   Alexa, ask Hotel Butler to get...

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We know that guests sometimes make orders or request for something and later change their minds. Our latest feature allows guests to cancel the last order they just made through Hotel Butler. This type of request is automatically handled by the Hotel Butler without any manual work from hotel staff.   Alexa, ask Hotel Butler to cancel my last order   We think this feature will save time for...

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Our latest feature allows guests to ask for assistance with their luggage. As you can see from the videos above there's a few different ways of asking hotel butler for help with luggage. Those are just a few of many. No matter how guests ask our hotel butler is able to understand and process their request.   Alexa, ask Hotel Butler for the status of my orders   Hope...

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Today, we deployed our newest feature to the Butler skill. The feature allows guests to check the status of their recent orders.  Once a request or order has been submitted, guests will have the ability to track it though our virtual hotel butler.   Alexa, ask Hotel Butler for the status of my orders   We believe this will improve customer experience where guests won't have to call customer service...

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