FAQ

We provide hotels the ability to integrate Amazon Echo into their hotel room experience. Guests can speak with our Virtual Butler to order amenities, room service, answer questions about the hotel, etc.

Amazon Echo is a hands-free speaker you control with your voice. In addition to our custom built skill, Echo connects to the Alexa Voice Service to play music, provide information, news, sports scores, weather, and more—instantly. All you have to do is ask. Echo has seven microphones and beam forming technology so it can hear you from across the room—even while music is playing. Echo is also an expertly tuned speaker that can fill any room with 360° immersive sound. When you want to use Echo, just say the wake word “Alexa” and Echo responds instantly.

It takes no more than five minutes to install Echo and enable the Virtual Butler. After this one-time installation, the Virtual Butler is available immediately and ready to take orders at any time.

Our solution can be integrated with your current Property Management System (PMS). You also have the option of using our dashboard to track any incoming order or request.

Our service is not currently supported on Google Home, but we are definitely interested and looking into making it available in the near future. Please follow us on twitter @getsmarthotel to keep up with the latest news and releases.

Our service is available in countries where Amazon Echo is allowed. If you are able to purchase and install Amazon Echo in your country then you can also run our service.